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  • Device not recognise

    22-08-2024 15:18:16
    Please create a ticket here Please provide device Serial Number: 77.......

  • Incorrect Pin

    22-08-2024 15:25:15
    There are 2 PIN on the paytation: User login PIN Customer card PIN...

  • Device is Not Reading or Accepting Cards

    22-08-2024 15:25:30
    How to troubleshoot a device that won't read a card correctly for Tap, or Inserted Chip card transaction. Use this troubleshooting page to help fix proble...

  • No sound of payment success

    22-08-2024 15:25:54
    refer to volume setting on device...

  • Settlement, amount not received

    26-08-2024 18:15:41
    The settlement time for received amounts can vary depending on the acquiring bank. Generally, it takes between 24 to 72 hours for the funds to be settled. ...