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Device not recognise
22-08-2024 15:18:16Please create a ticket here Please provide device Serial Number: 77....... -
Incorrect Pin
22-08-2024 15:25:15There are 2 PIN on the paytation: User login PIN Customer card PIN... -
Device is Not Reading or Accepting Cards
22-08-2024 15:25:30How to troubleshoot a device that won't read a card correctly for Tap, or Inserted Chip card transaction. Use this troubleshooting page to help fix proble... -
No sound of payment success
22-08-2024 15:25:54refer to volume setting on device... -
Settlement, amount not received
26-08-2024 18:15:41The settlement time for received amounts can vary depending on the acquiring bank. Generally, it takes between 24 to 72 hours for the funds to be settled. ...