How to troubleshoot a device that won't read a card correctly for Tap, or Inserted Chip card transaction.
Use this troubleshooting page to help fix problems with the card reader(s) on your device. These steps will help solve these problems:
- Swiping, tapping, or inserting a card immediately gives an error message
- Swiping, tapping, or inserting a card does nothing at all
- Card doesn't fit inside the EMV or Stripe reader
- "Card Read Error"