For a transaction to go through, the bank needs to verify that you are the initiator of this transaction. A one time password is sent to your registered phone or email address. You will need to identify yourself first using a User ID or number linked to your account.
How can we help you today?
Search Knowledge Base Articles
3DS Authentication failed
Did you find this article useful?
Related Articles
-
Payment failed with debit card
The transaction may have been declined by your bank.... -
Payment blocked by 3DS
Transactions were blocked by the bank and the possible reasons are as follows: Your card is possib... -
Payment failed - cardholder's bank has declined the transaction without specific reason.
The following error message "The Cardholder's bank has declined this transaction without a specific ... -
What is a CVV
The CVV (alias Card Verification Value / Security Code) is the 3 digits at the back of your credit o... -
CVV not recognised
The CVV (alias Card Verification Value / Security Code) is the 3 digits at the back of your credit o...