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Documentation
(1)
What is an OTP...
Customer Queries
(9)
Payment failed with debit card...
Payment blocked by 3DS...
3DS Authentication failed...
Payment failed - cardholder's bank has declined the transaction without spe...
What is a CVV...
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MyMiPS dashboard queries
(5)
Lost / Reset password...
Wrong login or Password...
No results found on filters...
Can’t do refund for SBM Merchants...
Can't acces my.mips.mu...
CWA queries
(2)
Pay CWA...
CWA statement...
Refunds queries
(2)
How many days it takes for money to be credited ?...
What if the money hasn’t been credited within the given timeline ?...
PayStations
(5)
Device related questions and answers
Device not recognise...
Incorrect Pin...
Device is Not Reading or Accepting Cards...
No sound of payment success...
Settlement, amount not received...